Terms of Use

Effective date: January 3, 2026
‍Last updated: August 22, 2026

For Education Terms of Use [click here]

Welcome to Resso. These Terms of Use govern access to and use of the Resso website, applications, artificial intelligence features, APIs, integrations, and related products and services, collectively the Services.

The Services are provided by Resso Group Inc., referred to as Resso, we, us, or our.

By creating an account, purchasing or accessing the Services, accepting an invitation, or otherwise using the Services, you agree to these Terms and acknowledge the Resso Privacy Policy. If you do not agree, do not use the Services.

1. Education and Institution-Managed Use

If you access Resso through a school, school board, college, university, or another educational institution, or use an account designated as an education account, the Resso Education Terms and Policies apply.

If these Terms conflict with the Education Terms and Policies, the Education Terms and Policies control for the education account, student information, and institution-managed Services.

Resso does not use student personal information or Education Customer confidential information to train general-purpose AI models or for advertising. Any use of Education Customer information for service improvement must comply with the applicable education agreement and Education Terms and Policies.

2. Who May Use the Services

You must be legally capable of entering into a binding agreement to use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

Additional age, consent, or authorization requirements may apply based on the user's location, account type, and customer agreement.

3. User and Customer Categories

• Individual User: A person using Resso for personal, professional, career, communication, learning, or job-search purposes.

• Business Customer: An organization using Resso for workforce training, communication development, onboarding, sales readiness, leadership, customer service, or related business purposes.

• HR Customer: An employer, recruiter, staffing organization, talent team, employment-service provider, or outplacement provider using Resso for candidate readiness, structured pre-screening, hiring support, internal mobility, or career transition.

• Candidate: A person invited to complete a practice activity, assessment, structured pre-screen interview, or related activity for an HR Customer.

• Education Customer: A school, school board, college, university, or other educational institution that enters into an agreement with Resso.

• Organization Account: An account created, purchased, administered, or managed by an Education, Business, or HR Customer.

• User Content: Information or materials submitted, uploaded, spoken, entered, generated, or otherwise provided by or for a user through the Services.

4. Resso Services

Depending on the plan and configuration selected, the Services may include:

• AI-supported interview, presentation, sales, customer service, leadership, language, assignment, and workplace-conversation practice;

• audio, video, or avatar-based conversational experiences;

• automated feedback, coaching, scores, reports, analytics, and improvement recommendations;

• resume, cover-letter, job-search, learning, and career-planning tools;

• scenario creation, customization, assignment, and sharing;

• organization, classroom, team, and user management;

• candidate invitations, structured pre-screen interviews, response analysis, scoring, comparison, and reporting;

• integrations with identity, learning, applicant-tracking, communication, productivity, and other services; and

• additional features that Resso may introduce, modify, suspend, or discontinue.

Features may differ by plan, customer type, region, contract, and organization settings.

5. Accounts and Security

You agree to provide accurate, current, and complete account information and keep it updated. You are responsible for protecting your credentials, restricting unauthorized access, and promptly notifying Resso of suspected unauthorized activity or a security incident involving your account.

You may not share credentials except through an expressly supported administrator, account, or delegation feature.

6. Organization-Managed Accounts

If an organization provides or manages your account, that organization may be able to:

• create, configure, suspend, or terminate your account;

• assign activities, scenarios, interviews, or learning content;

• view account, completion, response, score, feedback, report, and usage information;

• configure retention, access, privacy, integration, and feature settings;

• export reports or account information; and

• control access to features and content.

The organization's policies may also apply. If your relationship with the organization ends, you may lose access to the Organization Account and its content.

7. Artificial Intelligence and Automated Outputs

The Services use artificial intelligence and automated systems to generate conversations, questions, scenarios, feedback, scores, recommendations, summaries, resumes, cover letters, learning content, job information, candidate reports, and other outputs.

AI-generated outputs may be incomplete, inaccurate, outdated, or inappropriate for a user's circumstances. Users and Customers must independently review important outputs before relying on them.

Resso does not guarantee employment, hiring, promotion, academic, financial, or professional outcomes. Scores do not guarantee or necessarily predict job performance or hiring success. Resso does not provide legal, medical, psychological, financial, immigration, or other regulated professional advice.

8. Resso Agent and Job Information

Resso Agent may help users discover job opportunities, create practice activities, learn skills, review practice results, and generate improvement plans.

Job listings, employer information, learning content, search results, and AI-generated recommendations may be incomplete, outdated, unavailable, or inaccurate. Verify important information directly with the employer or original source before acting on it.

Resso is not an employer, recruiter, staffing agency, or representative of a listed employer unless expressly stated in writing.

9. Candidate Pre-Screening and Hiring Decisions

Resso may help HR Customers administer structured candidate pre-screen interviews, apply customer-selected questions or criteria, organize Candidate responses, and generate scores, rationales, reports, comparisons, or rankings.

Resso is a decision-support tool. Unless expressly agreed otherwise in writing, Resso does not make the final decision to hire, reject, promote, terminate, or otherwise affect a Candidate's employment.

HR Customers are responsible for:

• establishing lawful, relevant, and job-related assessment criteria;

• providing required notices and obtaining required consents;

• providing accommodations and accessible alternatives where required;

• reviewing Resso outputs using qualified human decision-makers;

• investigating material inconsistencies or disputed results;

• complying with employment, human rights, accessibility, privacy, and automated-decision laws; and

• avoiding criteria or uses that unlawfully discriminate against Candidates.

An HR Customer must not use Resso as the sole basis for a legally or similarly significant employment decision where human review or another safeguard is required by law.

10. User Content and Ownership

As between you and Resso, you retain ownership of User Content you submit, subject to rights held by an employer, educational institution, customer, or third party.

You grant Resso a worldwide, non-exclusive, limited licence to host, copy, process, transmit, display, adapt, and otherwise use User Content as reasonably necessary to:

1. provide and secure the Services;

2. generate requested outputs, coaching, analytics, scores, and reports;

3. prevent fraud, misuse, and security incidents;

4. provide support and troubleshoot technical issues;

5. comply with law and enforce these Terms; and

6. improve the Services as described in the Privacy Policy, customer agreement, and available settings.

This licence ends when the relevant User Content is deleted from Resso's active systems, subject to reasonable backup retention, legal obligations, security records, and information aggregated or de-identified so it is no longer reasonably associated with an identifiable person or organization.

You represent that you have the rights and authority needed to provide User Content and permit its processing.

11. Service Improvement and Analytics

For non-Education Services, Resso may analyze interactions, feature usage, system performance, prompts, responses, session results, feedback, and related information to operate, evaluate, secure, develop, and improve Resso products and AI-enabled features.

Where reasonably practicable, Resso will use aggregated or de-identified information for product development, analytics, research, testing, quality assurance, benchmarking, and AI evaluation.

Resso will not attempt to re-identify de-identified information except to test whether its de-identification measures are effective or as permitted by law.

The use of identifiable content for optional product improvement may depend on the plan, notice, consent, jurisdiction, contract, and privacy settings. Business and HR Customers may receive organization-level controls restricting or disabling certain optional improvement uses.

Resso will not use Education Customer information or student personal information for general AI training or unrelated product development except as expressly authorized by the education agreement and Education Terms and Policies.

12. Business and HR Privacy Controls

Business and HR Customers may receive privacy, retention, access, model-improvement, integration, and data-sharing controls, depending on their plan and agreement.

When an organization disables an optional data use through an available setting, Resso will apply that setting to future processing covered by the control. The organization remains responsible for communicating its selected settings to authorized users and Candidates where required.

Settings do not restrict processing reasonably necessary to deliver, secure, monitor, support, troubleshoot, bill for, or comply with legal obligations relating to the Services.

13. Acceptable Use

You must not:

• violate applicable law, contractual obligations, or third-party rights;

• upload another person's personal, confidential, or proprietary information without authority;

• submit sensitive personal information unless the feature and agreement expressly permit it;

• create, apply, or conceal unlawful or discriminatory employment criteria;

• infer sensitive traits about another person where prohibited by law;

• use the Services for covert surveillance, unlawful monitoring, harassment, threats, or deception;

• impersonate another person or misrepresent identity, qualifications, affiliation, or authority;

• scrape, harvest, bulk-extract, sell, or improperly disclose user or Candidate information;

• introduce malware or interfere with the security, integrity, availability, or operation of the Services;

• bypass access controls, usage limits, privacy settings, or security measures;

• attempt unauthorized access to systems, accounts, models, prompts, or information;

• reverse engineer the Services except where that restriction is prohibited by law;

• use automated access except through an authorized API or integration;

• use generated content deceptively, unlawfully, or in a way that infringes third-party rights; or

• use a student or Education Account outside the applicable Education Terms and Policies.

Resso may investigate suspected violations and suspend or terminate access where reasonably necessary to protect users, customers, Resso, or third parties.

14. Intellectual Property

The Services, including software, interfaces, designs, models, workflows, documentation, branding, and materials supplied by Resso, are owned by Resso or its licensors and protected by intellectual property laws.

Subject to these Terms and payment of applicable fees, Resso grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services for permitted personal or internal business purposes.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, sublicense, publicly display, or create derivative works from the Services or Resso materials.

15. Feedback

If you provide suggestions, ideas, error reports, or other feedback, you grant Resso a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or obligation, provided Resso does not publicly identify you as the source without permission.

16. Third-Party Services and Integrations

The Services may link to, rely on, or integrate with third-party services, including payment, identity, applicant-tracking, learning-management, productivity, communications, job-search, and AI providers.

Third-party services are governed by their own terms and privacy practices. Resso is not responsible for a third party's services, content, availability, or conduct except where required by law or a written agreement.

17. Subscriptions, Credits, Billing, and Taxes

Paid plans may be offered monthly, annually, by usage, by screening volume, through prepaid credits, or under a separate order form or customer agreement.

Unless otherwise stated:

• subscriptions automatically renew for the same billing period until cancelled;

• cancellation takes effect at the end of the current paid billing period;

• payments are non-refundable once charged, except where required by applicable law or expressly stated in a Resso refund policy, order form, promotion, or signed customer agreement. Cancelling a subscription prevents future renewal charges but does not refund the current billing period. You will retain access to the paid Services until the end of that billing period, unless your account is terminated for violating these Terms. Unused practice minutes, screening credits, and other usage entitlements have no cash value and are not refundable or transferable unless Resso expressly states otherwise;

• unused minutes, entitlements, or credits expire or roll over only as stated in the applicable plan;

• you authorize Resso and its payment processor to charge the selected payment method; and

• applicable taxes may be added.

Resso may change prices or plan features on reasonable notice. Business or HR purchases may also be governed by an order form, data processing addendum, service-level agreement, or negotiated customer agreement. A signed customer agreement controls if it conflicts with these Terms for the relevant Services.

18. Lifetime Deals and One-Time Purchase Plans

Resso may offer limited-time promotional plans described as a“Lifetime Deal,” “Lifetime Access,” “LTD,” “One-Time Plan,” or similar term.

A Lifetime Deal is a limited, non-transferable licence to access the specific Resso plan, features, and usage allowances identified at the time of purchase, subject to these Terms and any additional offer terms presented during purchase or redemption.

18.1 Meaning of “Lifetime”

For a Lifetime Deal,“lifetime” means the commercial life of the applicable Resso product or Lifetime Deal plan while Resso continues to make that product or plan generally available and commercially supportable.

“Lifetime” does not mean the lifetime of the purchaser, account holder, user, Resso, or any founder, employee, affiliate, successor, or service provider.

A Lifetime Deal does not guarantee that:

• Resso will operate indefinitely;
• every current feature will remain available indefinitely;
• the Services will remain unchanged;
• any third-party product, integration, model, avatar, voice, job source, or service will remain available;
• future products, plans, features, upgrades, add-ons, integrations, or premium services will be included; or
• unlimited usage, support, storage, processing, or computing resources will be provided.

18.2 One-Time Payment

A Lifetime Deal requires a one-time payment for the applicable licence and does not automatically renew.

The purchase does not transfer ownership of the Services, software, technology, models, intellectual property, or platform. The purchaser receives only the limited right to use the applicable Lifetime Deal plan under these Terms.

Taxes, currency-conversion charges, payment-provider fees, optional add-ons, usage top-ups, third-party services, and separately purchased products may be charged in addition to the Lifetime Deal price.

18.3 Included Plan and Entitlements

A Lifetime Deal includes only the features, limits, account seats, users, workspaces, scenarios, practice minutes, sessions, credits, storage, integrations, support, and other entitlements expressly identified in the applicable offer at the time of purchase.

Unless the offer expressly states otherwise:

• allowances reset according to the period shown in the offer;
• unused monthly or periodic allowances do not roll over;
• unused allowances have no cash value;
• allowances may not be transferred, pooled, sold, or exchanged;
• a Lifetime Deal does not include unlimited usage;
• a Lifetime Deal does not include every existing or future Resso feature;
• subscription-only, enterprise, Education, Business, HR, API, integration, or premium features are not included;
• third-party fees and usage-based costs are not included; and
• additional usage may require a separate purchase, credit pack, top-up, subscription, or upgrade.

The applicable checkout page, redemption page, order confirmation, deal-marketplace listing, or written offer will identify the purchased tier and its included entitlements.

18.4 Monthly and Usage Limits

Lifetime Deal plans may remain subject to monthly, periodic, per-session, per-user, per-workspace, storage, processing, fair-use, or other usage limits.

Limits may apply to features including:

• AI conversation and practice minutes;
• audio, 2D avatar, and 3D avatar usage;
• Resso Agent sessions;
• job searches and Job Scout activity;
• scenario generation;
• resume and cover-letter generation;
• saved or shared recordings;
• storage and downloads;
• AI feedback, coaching, and reports;
• integrations and API requests; and
• other computing-intensive or third-party-supported features.

Reaching a limit may result in the applicable feature being unavailable until the allowance resets or the user purchases additional usage.

18.5 Future Features and New Products

A Lifetime Deal applies only to the Lifetime Deal plan purchased and does not include every future Resso product, service, feature, model, integration, or plan.

Resso may introduce:

• new subscription plans;
• separate products;
• premium features;
• usage-based services;
• optional add-ons;
• enterprise services;
• additional AI models or agents;
• new avatar, voice, recording, storage, or integration options; and
• features carrying additional third-party or infrastructure costs.

Resso may charge separately for these offerings even where they are related to or accessible from the Resso platform.

Updates, maintenance releases, security improvements, and changes to included functionality may be provided at Resso’s discretion. A Lifetime Deal does not include a guarantee of every future upgrade or feature.

18.6 Changes to Included Features

Resso may update, replace, modify, limit, suspend, or discontinue features included in a Lifetime Deal when reasonably necessary to:

• improve, maintain, or secure the Services;
• address misuse, fraud, excessive resource consumption, or security risk;
• comply with applicable law or a lawful request;
• respond to changes in technology or third-party services;
• replace a feature with substantially similar functionality;
• address third-party service discontinuation, price changes, licensing restrictions, or technical limitations; or
• maintain the commercial and technical sustainability of the Services.

Where reasonably practicable, Resso will seek to provide substantially similar functionality for a material included feature that is discontinued. Resso does not guarantee that replacement functionality will be identical.

Do not say that Resso may remove any purchased feature “at any time for any reason.” That wording could undermine the advertised value of the deal and create consumer-protection risk.

18.7 Third-Party and Variable-Cost Services

Some Resso features depend on third-party artificial intelligence models, avatar providers, voice services, cloud infrastructure, job-data providers, integrations, APIs, payment systems, or other external services.

A Lifetime Deal does not guarantee perpetual access to a particular third-party provider, model, avatar, voice, integration, or source.

If a third-party service becomes unavailable, materially increases its charges, changes its terms, restricts access, or can no longer be offered legally, securely, technically, or commercially, Resso may:

• replace the third-party service;
• provide alternative functionality;
• impose or revise reasonable usage limits;
• make the affected feature available as a paid add-on;
• restrict the affected feature to certain plans; or
• discontinue the affected feature where a reasonable replacement is not available.

Resso will not impose a recurring subscription fee for continued access to the core Lifetime Deal plan without the user’s affirmative agreement. Optional add-ons, additional usage, third-party services, and future products may be offered for an additional fee.

That last sentence protects you while preserving the credibility of the one-time purchase promise.

18.8 Fair Use

Lifetime Deal access is subject to reasonable fair-use limits intended to prevent abuse and preserve service quality and availability.

Resso may investigate, limit, throttle, suspend, or restrict activity that:

• materially exceeds the allowances of the purchased plan;
• creates an unreasonable or disproportionate technical or financial burden;
• involves automated, scripted, bulk, or machine-generated usage not expressly authorized;
• circumvents limits or access controls;
• uses multiple accounts to avoid plan restrictions;
• shares one account among unauthorized users;
• resells or commercially redistributes access;
• interferes with service availability or security; or
• otherwise violates these Terms.

Where reasonably practicable, Resso will notify the account holder and provide an opportunity to correct the activity before imposing a permanent restriction, unless immediate action is necessary to address fraud, security risk, unlawful activity, or material harm.

18.9 Account Ownership and Transferability

A Lifetime Deal is assigned to the account or workspace through which it is purchased or validly redeemed.

Unless the applicable offer expressly states otherwise, Lifetime Deals:

• are limited to one account or workspace;
• are personal to the original purchaser or purchasing organization;
• may not be sold, sublicensed, rented, shared, transferred, or assigned;
• may not be combined with another Lifetime Deal;
• may not be redeemed more than once; and
• may not be converted into cash, credits, or another plan.

Resso may require reasonable proof of purchase, identity, organization ownership, redemption code, or marketplace transaction before activating, restoring, or transferring access.

Any approved transfer is at Resso’s discretion and may be subject to administrative, security, tax, or marketplace requirements.

18.10 Deal Codes and Redemption

Lifetime Deal codes or redemption links must be activated by the deadline and through the process stated in the applicable offer.

A code may be rejected, cancelled, or deactivated if it is:

• invalid, duplicated, refunded, charged back, expired, or previously redeemed;
• acquired through fraud, unauthorized resale, or an unapproved source;
• used contrary to the applicable marketplace or promotional terms; or
• associated with a payment reversal or cancelled transaction.

Resso may correct an account’s tier or entitlements when the account was provisioned incorrectly due to a technical error, invalid code, marketplace error, refund, upgrade, downgrade, or order change.

This aligns with Resso’s existing redemption flow, which tracks licence keys, tiers, refunds, upgrades, order changes, and active status.

18.11 Refunds and Chargebacks

Lifetime Deal purchases are non-refundable after the applicable refund period stated in the offer, checkout page, deal marketplace, order confirmation, or applicable law has expired.

If no separate refund period is stated, the general refund provisions in these Terms apply.

If a Lifetime Deal is purchased through a third-party marketplace, the marketplace’s refund process and refund period may apply. A refund, chargeback, payment reversal, or marketplace cancellation terminates the associated Lifetime Deal licence and access.

Resso may suspend the account while a chargeback or payment dispute is being investigated.

Nothing in this section limits a cancellation, refund, or other consumer right that cannot lawfully be excluded. Some Canadian consumer agreements may carry statutory cancellation or refund rights, so your checkout and deal listing need to match the applicable regional rules.

18.12 Support

A Lifetime Deal includes only the support expressly identified in the applicable offer.

Unless expressly stated otherwise, a Lifetime Deal does not include:

• a dedicated account manager;
• telephone support;
• guaranteed response or resolution times;
• implementation, onboarding, migration, or consulting services;
• custom development;
• service-level commitments;
• priority support; or
• lifetime access to a particular support channel.

Resso may change its support channels and processes while continuing to provide a reasonable method for Lifetime Deal users to request technical support.

18.13 Discontinuation of the Services

Resso may discontinue a Lifetime Deal plan or the Services if continued operation is no longer reasonably commercially, technically, legally, or operationally viable.

If Resso discontinues the applicable product or Services entirely, Lifetime Deal access may end. The discontinuation of the product or Services does not automatically entitle the purchaser to a refund after the applicable refund period, except where required by law.

Where reasonably practicable, Resso will provide advance notice of a material discontinuation.

18.14 Acquisition, Reorganization, or Successor

A merger, acquisition, financing, reorganization, sale of assets, or change of control does not guarantee that a purchaser will receive access to products or services offered by the acquiring or successor organization.

Resso may assign or transfer Lifetime Deal obligations as part of a corporate transaction, subject to these Terms and applicable law.

If the applicable Resso product continues under a successor, the successor may honour the Lifetime Deal through the same plan, a legacy plan, or substantially similar functionality, subject to the original entitlements and limits.

18.15 Suspension and Termination

Resso may suspend or terminate a Lifetime Deal without refund where the purchaser or user:

• violates these Terms;
• engages in fraud, abuse, unlawful activity, or unauthorized resale;
• shares or transfers the account without authorization;
• circumvents limits or security controls;
• submits a chargeback or receives a refund;
• creates material security, legal, operational, or reputational risk; or
• materially interferes with the Services or another user.

Where reasonably practicable, Resso will provide notice and an opportunity to correct a remediable violation before permanent termination.

Termination does not transfer the Lifetime Deal to another account and does not create a right to cash value, credits, or a replacement licence.

18.16 Conflicting Offer Terms

The specific Lifetime Deal offer, checkout disclosure, marketplace listing, order confirmation, and redemption terms may contain additional details about included features, usage allowances, refund eligibility, activation deadlines, and account limits.

If those specific offer terms conflict with these general Lifetime Deal Terms, the more specific offer terms control for that purchase, unless a signed agreement states otherwise.

19. Trials, Promotions, and Beta Features

Trials and promotional access may have additional limits and may end or convert to a paid plan as disclosed when the user enrols.

Beta, preview, experimental, or early-access features may change or end at any time and may be less reliable. Do not use beta features for high-risk or legally significant decisions unless Resso expressly authorizes that use in writing.

20. Privacy

Resso's processing of personal information is described in the Resso Privacy Policy. Education-managed use is also governed by the Resso Education Terms and Policies and applicable education agreement.

Organizations using Resso are responsible for providing their own notices and obtaining permissions required for information they direct Resso to process.

21. Suspension and Termination

You may stop using the Services at any time. Paid subscriptions may be cancelled through available account controls or the applicable customer process.

Resso may suspend, restrict, or terminate access if you materially breach these Terms, fees are overdue, use creates a security or legal risk, use may harm another person or Resso, suspension is required by law, or Resso discontinues the applicable Service.

Where reasonably practicable, Resso will provide notice and an opportunity to resolve the issue.

22. Service Availability and Changes

Resso may update, modify, suspend, or discontinue part or all of the Services. Resso does not guarantee that every feature will remain available or operate without interruption.

Where a material change significantly reduces paid functionality, Resso will provide notice or another remedy where required by law or an applicable customer agreement.

23. Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided as is and as available. Resso disclaims express, implied, statutory, and other warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and results.

Resso does not warrant that the Services or outputs will be uninterrupted, error-free, secure, current, accurate, unbiased, or suitable for a particular employment, educational, professional, or business decision.

Nothing in these Terms excludes a consumer right that cannot lawfully be excluded.

24. Limitation of Liability

To the maximum extent permitted by law, Resso and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings arising from or related to the Services.

To the maximum extent permitted by law, Resso's aggregate liability arising from or related to the Services will not exceed the greater of:

• the amount paid to Resso for the affected Services during the 12 months before the event giving rise to the claim; or

• CAD $100

These exclusions and limitations do not apply to liability that cannot lawfully be excluded or limited. Nothing in these Terms excludes, restricts, or modifies any right, remedy, warranty, guarantee, or other protection that cannot lawfully be excluded, restricted, or modified under applicable consumer protection or other law.

A signed customer agreement may establish different limitations of liability for the Services covered by that agreement.

25. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Resso and its affiliates, officers, employees, contractors, and licensors from claims, damages, losses, liabilities, and reasonable costs arising from your unlawful use, User Content, breach of these Terms, violation of another person's rights, or, for Business and HR Customers, assessment criteria, employment decisions, notices, consents, or instructions provided to Resso.

This section does not apply to the extent a claim results from Resso's breach, negligence, or unlawful conduct.

26. Governing Law and Disputes

These Terms are governed by the laws of Ontario, without regard to conflict-of-law principles.

The courts located in Burlington, Ontario, Canada will have exclusive jurisdiction unless applicable law gives you the right to bring a claim elsewhere or a signed customer agreement provides otherwise.

Before filing a formal claim, the parties agree to attempt in good faith to resolve the dispute by describing the issue and requested resolution.

27. Changes to These Terms

Resso may update these Terms to reflect changes to the Services, law, security requirements, or business practices. Resso will post the updated Terms and revise the Last updated date. Where required, Resso will provide additional notice or obtain consent.

28. General Terms

If a provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without Resso's written consent. Resso may assign them as part of a merger, acquisition, corporate reorganization, or sale of assets, subject to applicable law.

These Terms, the Privacy Policy, applicable order forms, and signed customer agreements form the agreement concerning the Services.

29. Contact Resso

Resso Group Inc.

5151 New St, Burlington, Ontario L7L 1V3 Canada

Email: contact (-at-) resso.ai

Website: Resso website